Privacy Policy
This page explains how Revive & Thrive Physiotherapy handles information submitted through this website.
Last updated: 27 June 2026
Who we are
Revive & Thrive Physiotherapy is a Pontefract-based physiotherapy enquiry and information service. Contact email: business@reviveandthrivephysiotherapy.co.uk.
What information we collect
When you submit an enquiry, we may collect your name, phone number, email address, postcode or area, main issue, duration of symptoms, urgency, preferred contact method and the message you provide.
Because your message may include information about pain, injury, symptoms or health, it may include health-related information. Please only provide information that is relevant to your enquiry.
How we use your information
We use your information to respond to your enquiry, understand what support you are looking for, keep a record of the enquiry, improve the website and, where appropriate and with your consent, share your enquiry with a suitable local physiotherapy provider so they can respond.
Sharing with providers
If it appears appropriate and you have given consent, we may share your enquiry with a suitable local physiotherapy provider. The provider may then contact you directly. We do not sell your personal information.
Lawful basis
We rely on your consent when you submit the enquiry form and agree to be contacted and, where appropriate, have your enquiry shared with a suitable provider. You can withdraw consent by contacting us.
How long we keep information
We keep enquiry information only for as long as reasonably needed for the purposes described above, including responding to you, managing records and dealing with any follow-up queries.
Your rights
You can ask to access, correct or delete your personal information, or object to certain uses of it. Contact us using the email above.
Security
We take reasonable steps to protect enquiry information, but no website or email system can be guaranteed completely secure.
External providers
This website is hosted using Netlify and uses Netlify Forms for form submissions. Your data may be processed by service providers involved in hosting, form handling and email delivery.
Contact
For privacy questions, email business@reviveandthrivephysiotherapy.co.uk.